Privacy Policy
Last updated: March 2026 · EpsonPrinterRepair Educational Group · Madrid, Spain
This Privacy Policy describes how EpsonPrinterRepair Educational Group ("we", "us", "our"), operating the website epsonprinterrepair.com, collects, uses, and protects personal data in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation, GDPR) and Spanish data protection law (Ley Orgánica 3/2018, LOPDGDD).
1. Data Controller
The data controller responsible for processing your personal data is:
EpsonPrinterRepair Educational Group
Calle de la Innovación 14, 28022 Madrid, Spain
Email: [email protected]
Phone: +34 91 555 0198
2. Data We Collect
2.1 Data You Provide Directly
When you submit our editorial contact form, we collect the following information:
- Full name
- Email address
- Institutional affiliation (optional)
- The content of your message
We do not collect payment information, government identification numbers, or special categories of personal data as defined under Article 9 GDPR.
2.2 Data Collected Automatically
When you visit our website, we may automatically collect technical data including:
- IP address (anonymized to the /24 subnet level)
- Browser type and version
- Operating system
- Referring URL
- Pages viewed and time spent on each page
- Date and time of access
This data is collected through server logs and strictly necessary functional cookies. It is used solely for the purpose of maintaining site security and performance.
3. Legal Basis for Processing
We process personal data only where a valid legal basis exists under Article 6 GDPR:
- Legitimate interest (Art. 6(1)(f)): Processing technical data to maintain and secure our web infrastructure.
- Performance of a contract or pre-contractual measures (Art. 6(1)(b)): Processing contact form submissions to respond to editorial inquiries.
- Consent (Art. 6(1)(a)): Where you have explicitly agreed to any additional processing activities, such as being added to our editorial communications list.
4. How We Use Your Data
Personal data collected through the contact form is used exclusively to:
- Respond to your editorial inquiry
- Assess article submissions and research collaboration proposals
- Maintain a record of editorial correspondence as required by our editorial operations
We do not use personal data for automated decision-making, profiling, or any form of marketing. We do not sell, rent, or share personal data with third parties for commercial purposes.
5. Data Retention
Contact form submissions are retained for a period of 24 months from the date of receipt. After this period, personal identifying information is deleted or anonymized. Server log data is retained for a maximum of 90 days.
6. Your Rights Under GDPR
As a data subject under GDPR, you have the following rights:
- Right of access (Art. 15): You may request confirmation of whether we process data relating to you and obtain a copy of that data.
- Right to rectification (Art. 16): You may request correction of inaccurate personal data.
- Right to erasure (Art. 17): You may request deletion of your personal data where no overriding legal basis for continued processing exists.
- Right to restriction of processing (Art. 18): You may request that we limit processing of your data in certain circumstances.
- Right to data portability (Art. 20): Where processing is based on consent or contract, you may request your data in a structured, machine-readable format.
- Right to object (Art. 21): You may object to processing based on legitimate interest.
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days as required by Article 12 GDPR. You also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos, AEPD) at www.aepd.es.
7. Cookies
We use strictly necessary functional cookies to maintain basic site functionality. We do not deploy advertising cookies, tracking pixels, or third-party analytics scripts. For detailed information on the cookies we use, see our Cookie Policy.
8. International Data Transfers
We do not transfer personal data outside the European Economic Area (EEA). All data is stored on servers located within the EU.
9. Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, destruction, or alteration, in accordance with Article 32 GDPR. These measures include TLS encryption for all data in transit and access controls limiting data access to authorized editorial personnel.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date of the most recent revision is displayed at the top of this document. Continued use of the site following a material update constitutes acceptance of the revised policy.
11. Contact
For any questions regarding this Privacy Policy or the exercise of your data protection rights, please contact us at:
[email protected]
EpsonPrinterRepair Educational Group, Calle de la Innovación 14, 28022 Madrid, Spain